Sales Policy for Levmavel Children’s Toy Store

Effective Date: January 6, 2025

Welcome to Levmavel Children’s Toy Store, your trusted destination for premium children’s toys and accessories. This sales policy outlines the terms and conditions governing all purchases made through our physical store at 411 N Bailey St, Cheboygan, Michigan, United States, or our online platform at levmavel.com. By shopping with us, you agree to the following policies designed to ensure transparency, trust, and an exceptional shopping experience.

1. Products and Pricing

  • At Levmavel, we specialize in premium toys designed to inspire creativity, fun, and learning. Every item is curated with care, ensuring it meets the highest safety and quality standards.
  • Our prices are displayed in U.S. dollars (USD) and are subject to applicable taxes and shipping charges, which will be calculated at checkout for online orders.
  • We reserve the right to adjust product prices, descriptions, and availability without prior notice. However, prices confirmed at the time of purchase will remain valid for that transaction.

2. Placing an Order

  • Orders can be placed through:

    1. In-Store: Visit us at 411 N Bailey St, Cheboygan, Michigan during our business hours.
    2. Online: Shop conveniently on our website, levmavel.com.
    3. Phone Orders: Call us at (231) 627-1051, and our customer service team will assist you.

  • For online purchases, you will receive an order confirmation email once your order is successfully placed. Please review this confirmation for accuracy and contact us immediately if any corrections are needed.

3. Payment Methods

We accept the following payment methods:

  1. Credit/Debit Cards: Visa, MasterCard, American Express, Discover.
  2. Online Payment Platforms: PayPal and Apple Pay.
  3. In-Store: Cash, major credit/debit cards, and gift cards.

Payments must be completed before order processing begins. For online transactions, our website utilizes secure encryption to protect your payment information.

4. Shipping and Delivery

Shipping Options

  • We ship domestically within the United States using trusted carriers such as UPS and USPS.
  • Shipping costs are calculated based on weight, destination, and delivery speed selected at checkout.

Delivery Timeframe

  • Standard Shipping: 5–7 business days.
  • Expedited Shipping: 2–3 business days.
  • Same-Day Pickup: Available for in-store purchases.

Tracking Your Order

Once your order has been shipped, you will receive an email with tracking information. You can also monitor your shipment status directly on levmavel.com under “My Account.”

5. Returns and Exchanges

Your satisfaction is our priority! We offer a hassle-free return and exchange policy:

  • Eligibility: Items must be returned within 30 days of purchase in their original packaging and unused condition.
  • Refunds: Refunds will be processed to the original payment method within 7 business days of receiving the returned product.
  • Exchanges: Exchanges are available for products of equal or lesser value. For higher-value items, the price difference must be paid.
  • Non-Refundable Items: Sale items, gift cards, and customized products are not eligible for returns or exchanges.

To initiate a return or exchange, please contact us at info@levmavel.com or call (231) 627-1051.

6. Promotions and Discounts

  • Promotional codes and discounts cannot be combined unless explicitly stated.
  • Discounts are valid for a limited time and are subject to change.
  • Please subscribe to our newsletter via levmavel.com to stay updated on the latest offers.

7. Customer Support

Our dedicated customer support team is here to assist you. Whether you have questions about your order, need help choosing the perfect product, or require assistance with returns, we’re ready to help.

  • Phone Support: (231) 627-1051 (Business Hours: 9 AM–7 PM EST).
  • Email Support: Send inquiries to info@levmavel.com, and we’ll respond within 24 hours.

8. Privacy Policy

Levmavel values your privacy. Your personal information will only be used to process your orders and improve your shopping experience. For full details, please review our Privacy Policy.

9. Amendments to Sales Policy

Levmavel reserves the right to update or modify this sales policy at any time without prior notice. Any changes will be posted on levmavel.com, and it is the customer’s responsibility to review the policy periodically.